Support
Labs that will not start, VPN trouble, Onyx, your account.
Contact
Talk to a person
Email the address that fits your question. A person reads every message and replies from the same address.
Billing
Invoices, charges, plan changes, refunds and tax.
Teams
Seats for a larger team, paying by invoice, or a question before you buy.
Security
A vulnerability in Rootpanther itself. Not for the machines in your lab.
A blocked lab is worked on around the clock. Everything else is answered 08:00 to 20:00 UK time on working days.
Documentation Coming soon
Guides for VPN setup, lab sessions and reports at docs.rootpanther.com.
Service status Coming soon
Live status for labs, VPN gateways, Onyx and billing.
Stuck on a scenario?
Support fixes the platform and cannot give hints. Onyx can, at the level you choose.